IT that works for you

Started in 2016, BK Technology Professionals is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in South Central Kentucky. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on BK Technology Professionals for complete IT services and support:

  • We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.
  • No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
  • 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we will make every reasonable effort to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.
  • Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, BK Technology Professionals is here to team up with you and your company for expert support.

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Our Core Principles

This isn’t just corporate fluff. At BK Technology Professionals, we live by these four foundational principles every day. They guide how we operate, support our clients, and build lasting relationships.

🛡️ Integrity

Doing what we say we’ll do.
Trust is the cornerstone of every successful partnership. That’s why we always prioritize your business goals, not ours. We work within your budget to recommend solutions that balance the features you need with the reliability you expect. And we’ll never push technology just to make a sale.

🔄 Reliability

Support you can count on.
Your business needs fast, responsive, and dependable IT support. Whether you reach out by phone, email, or text, we’re there—quickly. We favor time-tested, proven technologies that deliver high uptime and low disruption, avoiding the “bleeding edge” in favor of what works best for your stability.

🤝 Service

Putting your business first.
We know IT isn’t your core business—it’s ours. So we make it our mission to keep your systems running smoothly, so you can stay focused on productivity and growth. Need help after hours or on weekends? No problem. Whether you're implementing new systems, enhancing performance, or facing a crisis—we're here when you need us.

⚖️ Fairness

Clear, honest, and flexible billing.
We believe in treating clients with respect. That’s why we offer packaged service plans that give you predictable pricing and peace of mind. For those who need hourly support, we still offer it—with no charges for quick fixes under five minutes, and billing in 15-minute increments so you only pay for what you actually use.

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.